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PrettyFly · 09-14-2023

Hi,I have a device that is on the Telus and Koodo whitelist and was originally activated on Koodo.PM CS says I cannot have VoLTE unless I purchase a 4G or 5G plan.The FAQ from PM on VoLTE says all accounts activated after Feb 22 2023 have VoLTE and t...

PrettyFly · 03-19-2024

So let me get this straight.. I have a VoLTE capable device that would have it activated on Koodo or Telus, but not PM, and PM is raising prices on me? Cool. Guess I'll be porting out to someone who offers VoLTE sometime this year once I use up my ad...

PrettyFly · 12-08-2023

Come on, please activate this on my account already.. my device is on the Telus and Koodo approved list. You're the same company, even if it's a different arm.. just do it already please, thanks.

PrettyFly · 09-18-2023

I've been told that CSAs don't have the ability to toggle the flag, and that the department that does is another department which has no contact with the customer service side of things and cannot be communicated with.I will try another public-facing...

PrettyFly · 09-15-2023

Phil, thanks for the link but not really relevant because it's specific to AT&T and I have a Canadian device which has all the LTE bands needed to operate. More to the point, this device literally is listed on the Koodo whitelist (and was activated t...

PrettyFly · 09-14-2023

I hear you, but in my case I never even received the SMS saying that it was active like other people. So the rollout never came my way. I just figured after more than half a year, how long could it take?

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