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AliceLei · 09-13-2023

Hi, all guys, I really appreciate your help yesterday! I had progress today. I got my SIM card today from the store and inserted it just now. The Koodo service has been cancelled and stopped. But unfortunately, the service of Public Mobile does not w...

AliceLei · 09-12-2023

I registered and paid for a new plan. Then Public mobile doesn't allow me to log in. It keeps prompting the login page or activation page. So I can not create a ticket to get a real agent to help me. Now it's a dead loop. What should I do?

AliceLei · 09-13-2023

Thank you! Everyone!I contacted the CS and finally, they solved the issue in the backend. Now my phone works. I hope all of you have a wonderful day!

AliceLei · 09-13-2023

Great! I will try to contact them right away. I hope they reply to me. Thank you!

AliceLei · 09-13-2023

Thank you! But there is no didn't get code button, only one button, " Confirm for full access".

AliceLei · 09-13-2023

Thank you! Is their hours from 7:00 am - 6:00 pm?

AliceLei · 09-13-2023

It saysWe’ve noticed you have an active Public Mobile service and would like to confirm your full access.A 6-digit code associated with your EverSafe ID will be sent to the phone number. We will need you to confirm this number.

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The service on the phone does not work, but the log in to PM says it's an active service already.

It's really frustrating. I registered and paid for a new plan. Then PM don't not allow me to login.

Re: The service on the phone does not work, but the log in to PM says it's an active service already

Re: The service on the phone does not work, but the log in to PM says it's an active service already

Re: The service on the phone does not work, but the log in to PM says it's an active service already

Re: The service on the phone does not work, but the log in to PM says it's an active service already

Re: The service on the phone does not work, but the log in to PM says it's an active service already