Community

Coryl1 · 03-13-2024

I'm affected by the forced transfer to the new points system, and the Help Article says I should have received an email. In fact, I haven't received any emails from Public Mobile. Aside from one confirmation email to sign up, one welcome survey after...

Coryl1 · 09-03-2023

After accidentally buying two of the 3GB add-on, when I was just trying to browse the add-ons (and the "pay now" button is oh-so-conveniently there), I tried to ask for a refund. Standard "no refunds, we're a prepaid company", so that's fine, I'll pu...

Coryl1 · 03-13-2024

Got my bonus loyalty data today. 5GB that expires in 150 days? That doesn't sound very loyal from Public Mobile when I've been here for 5 years and barely use all of the 250mb I buy each month.You guys really are trying to push people out of the 15/m...

Coryl1 · 03-13-2024

Have there been email communications aside from the points change? I'm concerned that I've missed out on important communications because their email system isn't working. I don't want this to devolve into taking about the change in loyalty system, b...

Coryl1 · 10-19-2023

Very late update regarding the 60/60 from the stacked, double data.The 60/60 did last me all 60 days. Screenshots from October 3rd (32 days left) and October 8th (28 days left). I had that remaining 124mb last past the 30 days from purchase date.Scre...

Coryl1 · 09-05-2023

That's an interesting way to test it out. Sure I can toss another 5 bucks at it to see if all of it goes or if only 200mb goes. I have another trip coming up where I will need to use it, so I may as well make sure I have enough beforehand. Screenshot...

Coryl1 · 09-05-2023

They completely removed the add-ons I didn't want (I didn't want 3gb or 6gb, just wanted the cheapest one, and so all of the add-on was removed even though it was partially used). I bought the 200mb that I wanted and that shows 30/30. I'll follow up ...

Community

User Statistics

User Activity

I never receive communication emails from Public Mobile

Data usage doesn't go with the oldest add-on first

Re: Upcoming Changes to our Old Rewards Program

Re: I never receive communication emails from Public Mobile

Re: Data usage doesn't go with the oldest add-on first

Re: Data usage doesn't go with the oldest add-on first

Re: Data usage doesn't go with the oldest add-on first