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emilycecile · 08-16-2023

After being locked out of my online Public Mobile account and trying multiple times with customer service agents to regain access (with no success), I decided to switch providers. I want to switch the number I used with Public Mobile to the new provi...

emilycecile · 07-16-2023

I have had my public mobile account for years and have previously been able to log into my online account to view my plan, change my plan, add a credit card, etc. I recently went to the site to look at changing my phone plan to add more data to my pl...

emilycecile · 09-09-2023

Oh yeah, I signed up in 2019 and yes, my account number was visible in the "to" section of my confirmation email.

emilycecile · 09-09-2023

I wrote another response to dust2dust but it appears to have disappeared. I wanted to say thanks, it worked! I'm sad to leave PM, especially after all the work I put in to gain access to online account (worked with multiple CS agents since July, call...

emilycecile · 09-09-2023

Yes, I was able to reactivate by adding funds to my account by going and buying a voucher in a store. The credit card I had on file had expired so that was why I wasn't just topping it up with my credit card on file.

emilycecile · 09-09-2023

Oh wow, amazing! The number in the "to" area is my account number? It's there!!! I think you might've just saved my day!!! I'll try that. Thanks so much! I'll come back later to confirm if it works for me.

emilycecile · 09-09-2023

I have the email but unfortunately, the account number is not included in it.

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Switching account to another provider, need Public Mobile to release my number

Longtime Public Mobile Client - cannot view or change my account info in new website/app

Re: Switching account to another provider, need Public Mobile to release my number

Re: Switching account to another provider, need Public Mobile to release my number

Re: Switching account to another provider, need Public Mobile to release my number

Re: I can't access my PS account online since switch to new portal, need to know my account number.

Re: I can't access my PS account online since switch to new portal, need to know my account number.