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Ella_w · 09-13-2023

I currently am a PM subscriber using an eSIM as well as subscribed to another service using a SIM. I don't need the two numbers/accounts anymore, so I want to bring over my old number from the other service to PM, and 'cancel' my current PM number to...

Ella_w · 07-11-2023

I'm having trouble setting up my voicemail. When I call, it asks for a mailbox number. I don't know what this is, I've tried my phone number already. After a few random tries the voicemail hangs up on me. I know i've been receiving voicemails and I c...

Ella_w · 07-07-2023

How long should I wait before I know porting my number has worked? Currently I have answered my old provider's confirmation text, but I haven't heard anything back, and I know that that eSIM is still the one with access to the phone #. Should I expec...

Ella_w · 10-18-2023

Thank you for the help. That does seem the most direct and easy way about this. My subscription cycle for my current PM number (the one I don't want to keep) will end about two weeks before the one for my other number, for which I've been using up th...

Ella_w · 07-12-2023

That did the trick! Thank you!

Ella_w · 07-11-2023

I don't have trouble accessing voicemail, either by long pressing 1 or calling the access number. What happens is, after I select english as my language, it asks me to "please enter a mailbox number". After entering my phone number, or other variatio...

Ella_w · 07-07-2023

I am having the same issue. Could you please send me the number as well?

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Bringing over old number to existing PM account

Mailbox number?

Transferring number - confirmation that it worked?

Re: Bringing over old number to existing PM account

Re: Mailbox number?

Re: Mailbox number?

Re: Porting Issue