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John_G1

Cannot log in from laptop. After proving I am human, I get an endless flashing screen going every second between "checking your session" and blank screen.

John_G1 · 09-08-2023

I have been working for some weeks - on and off, but several full days - to rectify confusion about an account created in May but used by someone else in July. After several days in late August, I persuaded a C_S agent to deal with me - lots of authe...

John_G1 · 08-12-2023

For the past two weeks or so, mobile phone service has been very spotty in the Grand Bend area, on Lake Huron. This has affected several people with Public Mobile phone plans. Sometimes calls go through, sometimes they don't, sometimes they drop. Ve...

John_G1 · 07-08-2023

When I go to Eversafe and click on Add Trusted Device - there is no place to add one. I currently show none, though I just clicked on 'add this device as trusted' when I last logged in and had a code sent to me.

John_G1 · 06-30-2023

Is it possible to be a newcomer to the digital world? or a partial inhabitant?I am helping some recently- arrived Afghan refugees set up banking and phone connections in Canada. The bank says 'download our mobile app' - but for that they need a pho...

John_G1

really, bravo! I disabled my VPN and everything worked perfectly.I am sure, however, that this is a new issue. I have had the VPN for a long time but have never had this problem before.My phone does not have a VPN on it, so I could log on with my pho...

John_G1

John_G1

I can log onto the site from my phone not from laptop.

John_G1

I can log in on my phone but not my laptop on any browser. I have done a screenshot of the "prove you are human" screen but it is on my laptop! It purports to be a message from Auth.telus.ca it cone up when i enter publicmobile.ca in my browser. I...

John_G1

BUT to do any of that, I have to be logged in, and I can't get to the log in screen.

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No log in from laptop

caught between two partial accounts

phone service in southwestern Ontario - problems?

is there a current (July 2023) way to add a trusted device to one's account?

setting up an account without an existing email address

Re: No log in from laptop

Re: No log in from laptop

Re: No log in from laptop

Re: No log in from laptop

Re: No log in from laptop