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Will123 · 06-29-2023

Is this possible? I have one kid on Public (with a good sim, working account - he’s been using it without issue for 6 months) and another kid we tried to port over from Speakout unsuccessfully (I’ve posted about this already, PM is sending a new SIM)...

Will123 · 06-28-2023

Pm is sending a new sim but wants to keep the account active and then give us a credit for the time we had no service but I’m going to use speakout in the meanwhile and don’t want to go through another billing cycle with PM if we aren’t using them. T...

Will123 · 06-27-2023

Failed port. I think it’s best to kill it at this point, we’ve spent 2 weeks on it and tonight Telus tried to assign a new number and failed. They gave up and said the only thing that i can do about it is post on this forum. Complete disaster.

Will123 · 06-29-2023

I’m sure the Public agents do not know how to port from Speakout. I tried to get involved but they won’t share what information they use other than the IEMI/pin/account number. They kept telling me they’d sent an email to Speakout but whenever I call...

Will123 · 06-29-2023

They didn’t tell me anything. I doubt they know what’s going on tbh. I’m in Ottawa and appreciate the offer to help, but I don’t think I’ll bother with this PM account it’s just a few bucks.

Will123 · 06-29-2023

Yes, the PM SIM worked fine but they couldn’t make a phone number work. We started with a port attempt and after a couple weeks of them contacting Rogers repeatedly trying to execute a port, we gave up and asked for a new number - the porting centre ...

Will123 · 06-29-2023

Ok thx. We never used the account so I don’t care about the number. We’d tried to port into Public from Speakout but between PM, Telus, or Rogers, they weren’t able to contact Speakout. I started a monthly plan with PM thinking they’d be able to at ...

Will123 · 06-28-2023

If you are trying to port a number from another discount carrier to Pm, good luck. They don’t have a very good success rate with this and use Telus for tech support.

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Transferring remaining balance on between accounts?

Can I remove my payment method / ie delete my credit card and leave that field blank

I’d like a refund and to close out my account - public mobile via Telus wrecked their sim with a fai

Re: Transferring remaining balance on between accounts?

Re: Transferring remaining balance on between accounts?

Re: Transferring remaining balance on between accounts?

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Re: Transfer phone number