I got the lowest one for my kid. Realized you didn’t get to text. So went to the next one up in two hours. I’ve been charged for both plans. How do I solve this? I can’t submit a ticket to save my life
Thank you. I did my best explaining our mistake and I hope they can help me. Things are a bit tricky setting up when you are not tech savvy. Her phone was on a setting that was preventing outgoing texts ….
