Try this link to speak to an agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437The chat box looks like this. Bottom right corner for me. Hope this helps!
Check the settings on your account and reset your phone. If everything is fine on your end. Then it could be public mobile that's the issue. I had this issue before where I was not receiving text messages or phone calls. I would submit a ticket. Clic...
That's weird. I would suggest resetting your phone. See if that helps. If you still have the same problem, then submit a ticket. You can do this by clicking on the chat box bottom right corner. See if the chat box can help first, if not, then submit ...
You can disable autopay, I did that. You have to unsubscribe. Go to payments, click manage subscriptions, and click unsubscribe. You can also ask Public Mobile to delete the credit card on the account. I did that for my father. You just have to submi...
Unfortunately, you can't talk to someone over the phone. You have to submit a ticket. You can do this by speaking with the chat box bottom right corner. And The chat box is supposed to solve problems if possible but if it can't, then you need to subm...