Community

funpig1

Have you noticed that the base Canada-US-Mexico New activation plan increased from $30 to $34 in the last month. This is not the best time to sign up.What I have noticed is that the prices get jacked up between sales (Back-to-School, Black Friday, Bo...

funpig1 · 05-30-2025

Did you know that the current "Change Subscription" plans for existing customers are much better than the "New Activation" plans for new customers? See below for comparison of the plans.Unfortunately, these better plans are only available if your cur...

funpig1 · 04-17-2025

@CSA_PM Hello and Welcome! I haven't seen a customer service agent post in the Community in a long time. Today, you posted at least 4 times to help people. Will customer agents be monitoring and responding regularly going forward? Keep up the good w...

funpig1 · 04-16-2025

There have been so many new threads lately where persons complain that they have lost the ability to make or receive calls.A lot of time is then wasted discussing whether or not that person's phone has lost compatibility with Public Mobile as a resul...

funpig1 · 04-12-2025

@Kirsten403 @Kmfilipow @luxray @SKSuh @phurf2023 @SteveQuin Recently, the available 4G "change subscriptions" plans have been better than the "new activation only" 4G plans.The current "new activation only" plans are: $19 1GB, $22 3GB, $25 5GB.My cur...

funpig1

It all depends on how much data you need per month and how often you travel to the US. If you only go down a few times in a year or only use about 5GB per month, the $36 plan is a big waste of money. And once you sign for an expensive plan, it is ve...

funpig1

@Robinio Download an app called Tower Locator and you can compare the location of your Bell/Telus tower and your wife's Rogers tower relative to your house. That may explain your 5G connection difference. 5G is more affected by distance than 4G. Also...

funpig1

@hTideGnow Even if a new subscriber requires lots of data, it is still advisable for them to subscribe to a cheaper plan to start. Recently, PM has offered better change on renewal plans than new activation.For example, if a new subscriber needs 5G 6...

funpig1

@Jana123 One option is to port out to another service provider and then port back in as a new activation. However, you will lose any referrals or accrued benefits. The other alternative is to keep checking your change subscription and downgrade whene...

funpig1

@vansam Having gone through that routine many times, I usually include my name, the last 4 digits of my credit card and my account number in my initial message to the agent. I find that giving the verification info up front saves time for me.

Community

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User Activity

Recent PM Price Change $34 5G 10GB CUSM.

Change Subscription Plans are much better than New Activation Plans.

@CSA_PM Are Customer Agents Back in the Community?

Telus Volte Compatibility Tool?

Less Expensive Plans are Available in Change Subscription

Re: US /Canada coverage

Re: Stuck in LTE at home.

Re: Recent PM Price Change $34 5G 10GB CUSM.

Re: How come I can't change my plan to to a less expensive one?

Re: Reward points