I have been locked out of my sim card and apparently need a puk.I submitted a ticket asking for help about this a few days ago but have not heard back from anyone.What do I do?
Thank you for helping me connect with an agent directly. I can't imagine how long I would have been waiting if I did not do this. Problem solved! Thank you!
Yes! This was my experience too. No agent ever responded until I reached out directly. It was very frustrating and I was without a phone for almost a week!
When I click on the envelope it says that my inbox is empty.What does that mean? I have gotten confirmation (on the screen) each time that the ticket was submitted but i have never gotten an email about this.I did just now send a private message to ...
