Bonjour à la communauté,
Nous sommes heureux d'annoncer le lancement de nos toutes nouvelles vidéos d'assistance. Ces vidéos ont été soigneusement conçues pour fournir une assistance détaillée et répondre à certaines des questions les plus fréquemmen...
Hello Community,
We've introduced a new update to the Public Mobile website experience. This update will enhance the websites aesthetics and usability, ensuring a consistent and improved look throughout.
What to Expect:
Dark Theme: The website will f...
Hello Community,
We're happy to announce the launch of our brand new Support Videos. These videos have been carefully crafted to help provide detailed support and answer some of our most frequently asked questions. They are a fantastic resource for b...
Bonjour la Communauté,
Nous tenons à vous informer que la grève de Postes Canada qui a commencé le 15 novembre dernier pourrait affecter la livraison des nouvelles cartes SIM de Public Mobile. Afin de recevoir votre carte SIM dans les temps, nous fai...
Hello Community,
We want to inform you about the ongoing Canada Post strike that started on November 15, 2024, which may affect the delivery of new Public Mobile SIM cards. To ensure you receive your SIM without delays, we are switching to alternativ...
Hi all, just wanted to clear up some confusion. If you're already with Public Mobile and are looking to transfer your Public Mobile eSIM to a new device you've purchased, it will not cost you anything. You only pay the eSIM fee if it's your first tim...
Thank you for bringing this to our attention. We apologize for the confusion and the inconvenience caused by the information provided by the Chatbot. We are currently piloting enhancements to the Chatbot system, and we acknowledge there have been som...
Thanks for the warm welcome @fujiyama!That's a great idea, we're always looking for ways to improve our copy. Who better to provide suggestions than the customers that use Public Mobile on a daily basis. Feel free to message me with suggestions!
