Hi AquinoI suggest you request a refund for the Add-on since you were not able to use it for half your trip already. In my case PM credited back the $20 to my account because of the issues I went through. In your next reply to PM Tech Support, make...
Hi AquinoThe only way this will get resolved is if the PM Tech support resolves the Roaming setup issues on the backend of your account. You have to email them directly or get one of the moderators to open the ticket with Tech support. Try emailing...
An update on this issueIn my case after sending private messages to a few moderators, Simon_O one of the moderators was able to raise a ticket and contact the PM technical support department who "made technical adjustments" to my account. I was able ...
Yes I did reboot the phone (LG G3) multiple times with no luck. I did send a private message to the moderators and I believe Simon_O made an update sometime on Saturday since I finally got online Saturday evening. I was able to connect for 1 day ou...
I bought the $20 us roaming add on through the 2 step process and confirmed it is present in my account info but I have no service at all. I am on a 3 day visit to Atlanta and I can't call text or use data with at&t or T-Mobile in fact roaming doesn'...
