I’m trying to reset my password and it says my login fails with the correct email. Just trying to figure out why my payment was added but my plan is still inactive… help please
It says “sorry your service has been temporarily suspended please make a payment to resume your service.” It doesn’t actually tell me what the plan amount owed is, I assumed that was in option 3 where you see your data usage and what not, but it need...
I have never used auto pay since being here, just the voucher. I didn’t do anything different than what I usually do when I reactivate my plan at the end of the month, but for some reason the voucher amount is in my account balance but my plan hasn’t...
None, and only as of today. Unless I’m missing a hidden fee, I bought the same voucher I always do to cover my plan, yet the money is there and my plan did not reactivate. I got the 611 text about receiving the payment.
Not a new customer, I’ve been with public mobile for almost a year without issue. I have never used auto pay, just the vouchers and usually the day the plan expires, which was today. Didn’t do anything out of the ordinary other than the 2GB of data I...
I’ve been with public mobile for closer to a year, I’ve never used auto pay. I go and get a prepaid voucher the day my plan expires (today for example) and apply it, get the “thanks for adding your payment” text (which I also got) and reset my phone,...
