Why when I change my phone number, I lose all my refer-a-friend rewards and reset back to $0 rewards? How to fix this? I've contacted CS agents 5 times and they are at a loss for words..
@HALIMACS What do I type in private message in "send to" to reach senior PM staff? I've received responses from 5 CS agents already in my PMs - unable to help. Thanks
Same account, again.. same referral code. I have asked for a review. 5 CS agents have been involved and unable to solve my issue. Saying it's a system error and they are unable to fix it on their end.
Why do I lose all my Refer-a-Friend rewards when I change my phone number? This should not be happening and CS agents cannot help. I've remained a PM customer and my friends have as well. My referal code has not changed. I was reset to $0 refer-a-fri...
