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srslyduneet · 04-18-2018

Hi, I am on the $120 per 90 day plan from last year. Today my data stopped working around 2pm even though I should have some data left from the 12gb cycle as well as 500mb leftover from an add-on I bought previously. When checking my account online, ...

srslyduneet · 08-16-2017

Hi, I forgot that my credit card expired and thus I was late on my payment (due Aug 15, 2017) and my account was suspended. I just made a payment on self-serve and the money went into "Available Funds" instead of paying the debt. My account still sho...

srslyduneet · 11-28-2016

I signed my parents up for the promo plan on Nov 18 but it's been 10 days and neither of their numbers have been successfully ported so we're stuck paying 4 plans & having to use dual sims.(as outgoing calls seem to go on 1 sim, incoming come from th...

srslyduneet · 04-18-2018

Oh wow I didn't know I could ask to get my plan renewed early. When you say giving up 7/90 days, this would mean the 7 days of my current cycle right? I wouldn't be too bothered by that if I can save the cost of buying add on data. I shall send the m...

srslyduneet · 04-18-2018

Thanks for replying! It seems like I may have used all my data then! I did recieve a text saying I've used 95% of my data back on Apr 8 so perhaps I've burned through the rest of the my 12gb as well as my add on data.

srslyduneet · 04-18-2018

Thanks for replying! I haven't checked my data usage too closely in the last two weeks - but I did recieve a text saying I had used 95% of my data usage back on Apr 8. So perhaps I've run out.

srslyduneet · 08-16-2017

I made the exact payment and my available funds actually say it has twice the amount necessary for the bill. I rebooted my phone but services are still not working. I'm going to send the mod team a PM now, thank you.

srslyduneet · 12-05-2016

Thanks! @Shazia_Kreplied to me last week and fixed one account but I've yet to hear back again. Nearly there!

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Data Plan Not Working

Late Payment - Funds not going to the right place

Incomplete port from Fido and Koodo

Re: Data Plan Not Working

Re: Data Plan Not Working

Re: Data Plan Not Working

Re: Late Payment - Funds not going to the right place

Re: Incomplete port from Fido and Koodo