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Received text message:'Public Mobile here. Your payment is due tomorrow & there isn't enough money in your account to renew your plan. For more info visit publicmobile.ca/selfserve'My question is, if I have activated auto-pay, why am I even receiving...

Trying port a new number over to PM and creating new account along with it.  Checking elegibility gives me that message and I am unable to proceed any further with porting this number over.  Please help!!