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golfball

The loyalty bonus data email states "1 The data bonus will expire if your account becomes inactive or if you switch to an incompatible or lower-value plan"I'm currently on the $34 CAN-US plan with 50GB. If I switch to the $75 for 60GB 90 day plan wil...

golfball · 03-13-2024

Is this bonus data usable in the United States?

golfball · 02-19-2024

What is this label about? I see it in my self-serve. I searched and couldn't find anything.

golfball · 02-17-2024

What determines if you can receive a targeted offer? It seems that I'm never eligible even though I'm on the $15 plan, is that normal?

golfball · 01-18-2024

A family member is in the states (with a US plan) and they got a popup that said that LTE calls has been disabled on their account and when trying to call them calls go straight to voicemail. Why does this happen?

golfball

@fixin1 wrote:@Bester30 - At least people who are on the $15 250MB plan with 100min outgoing calls keep it unless they switch to another plan including the $15 unlimited talk & text.Also the competition has $15 100min calling but with 250MB when on a...

golfball

I too was told by CS today that I could keep my 240Gb when downgrading from the $34 GB to the "$25/20GB" for 90 days. They even said to let them know if the system automatically removes it, and they will re-add it.

golfball

They are not stopping points, they are switching everyone on the old dollar based rewards program over to the points system rewards. Public Mobile is not offering a month of free service to existing customers.

golfball

@Chalupa_Batman On the $15 plan you only received 5GB.

golfball

@Chalupa_Batman Wow I'm pleasantly surprised at the response I received which I have attached below. Thanks for the advice!

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Is this considered a downgrade?

Bonus data 240GB

Plan recommended?

Targeted offers

LTE Calls turned off.

Re: Upcoming Changes to our Old Rewards Program

Re: Upcoming Changes to our Old Rewards Program

Re: I was told the are stopping all the points

Re: Bonus Data

Re: Is this considered a downgrade?