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fredfor · 03-10-2024

So, part of public mobile's service isn't working (again), I logged in, authenticated with the so-called "eversafe" system and created a ticket with a cs_agent.The agent replies quickly and asks me for my name, email, phone #, last payment amount and...

fredfor · 06-23-2023

I am currently roaming in the USA. I bought the $30 unlimited talk, text and 3 GB data.I have an iphone.When I am in New Jersey, everything works.But when I am in New York City, I am unable to make calls - they just don't go through, no error message...

fredfor · 06-21-2023

I'm amazed that publicmobile (Telus) actually spent money for this website redesign. The old website was at least functional.Aside from the authentication issues that many people have, loading every webpage takes a huge number of ajax requests (you c...

fredfor · 04-07-2023

So I was reading that Bell, Rogers, and Telus will be waiving data limits since so many people are without power in Montreal: https://montrealgazette.com/business/telecom-companies-waive-mobile-data-limits-in-aftermath-of-quebec-ice-storm Aside from ...

fredfor · 06-01-2022

I'm disappointed (again) with Public mobile. I am currently in the USA, and trying to purchase a US roaming add-on from Public Mobile's self-service webpage. When I log on and go to the webpage to purchase the US roaming add-on ( https://selfserve.pu...

fredfor · 03-10-2024

When a customer authenticates with eversafe, they can then see the name on the account, phone number, email, credit card and payment info.So, when creating a ticket after authenticating with eversafe, asking the customer for the information that they...

fredfor · 03-10-2024

OlivierR, all of that information is available when you authenticate with the so-called "eversafe" system. If someone did manage to steal my email address, password and eversafe credentials, the thief can then see my name, phone #, credit card info a...

fredfor · 06-29-2023

Looking at t-mobile USA's website, they have a webpage where you can type in your phone's IMEI number and see if it is compatible with their network: https://www.t-mobile.com/resources/bring-your-own-phoneT-mobile's website says my phone is fully com...

fredfor · 06-29-2023

The self-serve website is just ludicrous. I tried to log on again today, and the ruxitagentjs script from dynatrace is again bringing the website to a crawl.Here's a screenshot from my browser when looking at all the web requests made by the website....

fredfor · 06-28-2023

@dust2dustSMS and data worked fine everywhere.Voice calls worked in New Jersey, but voice calls did not work in New York City.I'm no longer in the USA so I'm unable to test further.

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User Activity

the eversafe login system is junk - even Public Mobile thinks so

Unable to make calls in New York City.

publicmobile's new website is slow and a piece of junk due to dynatrace.com and other bad design

data usage during Montreal ice storm power outages

Phone not working, unable to purchase US roaming plan

Re: the eversafe login system is junk - even Public Mobile thinks so

Re: the eversafe login system is junk - even Public Mobile thinks so

Re: Unable to make calls in New York City.

Re: publicmobile's new website is slow and a piece of junk due to dynatrace.com and other bad design

Re: Unable to make calls in New York City.