HI all,there are couple, not one, outage issues this morningRedwood Meadows, AlbertaStart Time: February 28, 3:07 AMImpacted services: Mobile - Data, Mobile - Text, Mobile - Voice, 911 MobileCause: Undetermined at this timeMunicipal District Of F...
Mobile service problem for Newfoundland and LabradorFallback Coverage for 911 ServicesEmergency SOS via satellite to text emergency services is available for applicable devices.
[Outage Alert] Mobile Data and Voice for Kamloops, BC 911 Fallback CoveragePlease note, there is 911 wireless fallback coverage provided by an alternate carrier in this region. If you wish to enable a potential wireless fallback connection beyond 91...
hi @JF_0608 is there the link Didn't Receive Code or Resend Code? click thatif there is really no email or voicemail option, ask PM support agent to help. You can submit ticket by direct message: https://productioncommunity.publicmobile....
hi @JF_0608 can you receive the code via email or voicemail? Click didn't recieve code and choose. If you choose voicemail, call yourself from another phone to get the voicemailand you can try to buy the esim again, just ask PM to reimburse the cost
hi @sheytoon earlier, someone said to have STIR/SHAKEN to work,we need a newer phone, is that true?and STIR/SHAKEN was supposed to be a requirement couple years ago, why carriers able to delay till now?
hi @Dingo518 if it is really a SIM card lock issue, you can ask PM support agent for helpyou can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Remember CS_agent wil...
hi @yyjyyj it could also be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account and My Rewards to check the rewards points, or try using the PM app but you will need to logoff the a...
