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fch · 11-12-2022

I used my wife's referral on Oct 31 to signup for PM $40 15GB Plan. So far I have received initial $10 signup credit and my wife has received first $5 payment called RAF October 2022 refer a friend reward. The txt send to my wife's states 'Thanks for...

fch · 07-11-2019

I have been with Public Mobile for over 3 years now. I am having an issue with Picture Messaging. Picture Messaging has stopped working on my P20 pro which I have been using on Public Mobile network since Dec 2018. It stopped working almost a week ba...

fch · 12-06-2016

I signed up my wife on promo plan on Nov 17. I submitted requestson to port her number from Koodo Prepaid on Nov 17 by creating a Ticket from Get Help, PMing the Mods and creating a post. Her number was successfully ported by Shazia_K on Nov 25.I di...

fch · 12-04-2016

I have a Public Mobile line that is on 6GB/plan that I no longer need. This line was opened for a visitor to Canada and is no longer needed. The line is not on autopay. Should I just let it expire and account would get canceled automatically 3 month...

fch · 11-18-2016

I was able to successfully sign up my wife to PM using a new number. I need to port her old number from Koodo Prepaid, which is not possible in self-serve as i get an error " We are experiencing difficulties at the moment. Please contact Public Mobi...

fch · 07-11-2019

@GinYVR wrote:@fchDid you restart after you change the typo?Yes, restarted the phone after both changes were done.Later in the evening, I will place the public Mobile SIM into another phone and will see what happens.

fch · 07-11-2019

Fixed the typo - aliasredirect and also changed the APN Type to default,mms,agps,supl,fota,hipri Still not able to send or receive any picture messages.

fch · 11-06-2017

Service is up now... Can make outgoing Calls.

fch · 11-06-2017

Save error here as well. Data is not working either! Only SMS works.

fch · 12-23-2016

I had something same thing happen to my wife account. I got a temp number then waited almost 2 weeks before the number was ported over from Koodo-Prepaid. The phone service worked properly after porting but self-serve account got disabled. As when po...

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Refer a Friend Point

Picture Messaging Stopped Working on P20 Pro

Port Successful, but broke Self Serve! - Need Help

Cancel an account?

DAY 8- Porting from Koodo PrePaid - Waiting for Response

Re: Picture Messaging Stopped Working on P20 Pro

Re: Picture Messaging Stopped Working on P20 Pro

Re: PM needs to acknowledge the issue and make an announcement for its customers

Re: Not able to connect calls - getting Long distance call announcement

Re: Can't catch a break!