This is a quick visual guide to get 90% of new users up and running without needing to search through the thousands of threads. I've also included useful threads should you have other questions beyond what my guide covers. APN Data (Mansi_G and li-u...
Hello,This is more of a paper trail for future Public Mobile users who encounter this problem. 2 Weeks ago, I had issues with the activation/port process. This was subsequently resolved by @Mary_M the following day. Everything had been working pe...
@srlawren thank you for your response. I've suggested live shat support in the past as well - but certainly given the smaller user base at that time - it probably didn't warrant it. However, given the significant population growth in recent months, ...
Does your account show a balance? In other words, does your account show that you owe money for the plan that you've subscribed to? Understanding that PM has had an abundance of issues properly activating the accounts - the easiest option is to to...
I'm not sure what the point of the argument is - whether or not this is better or worse than Virgin doesn't solve the backlog customer service requests. Why Public Mobile is not adopting a live chat model when it is readily available is the main iss...
The community forum was fine - when the community was small. However, the population has since ballooned and a more effective system is required to address consumer concerns. The Forum is still a great place for information, and I'd suggest sticki...
I was about to reply to this thread - as I was examining my account - and Luddite provided the solution I stumbled upon. At the end of the day PM's infrastructure is still in its developing stage. Understanding there may be hang ups, it's apparent...
