Just added $50 to my daughters acccout today - her plan had expired. Now its saying its expired again. He didn't even get 5 min of plan usage. Wasted $50??
Thanks. Hoping that is it and they will fix. I've not had anyone in touch with me since the 24th. I've replied twice to our last communication with the moderator, but still haven't received a reply.
Thanks! I did do the plan change first. It looks like they debited 3 $10 plans all in one day. IN contact with moderators but they not responded due to the holidays, I'm guessing.
Here is copy of payment page. She had $11 in her account and plan expired. We bought $50 worth of vouchers because she wanted to upgrade to $40 plan. At first vouchers wouldn't even work, but then this morning they did. We loaded them on her account...
