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I allready submitted a ticket and I am in contact with moderators team. Problem is almost solved. System problems, they say. Is a generic term so I can not point a reason for what happened. 

There is no plan of $10. I had $25 plan.I topped up my account with vouchers @ wallmart. The guy from wallmart told me the $40 voucher does not work. So I went with $22 vouchers instead.First time I toped up 2 vouchers of $22 and the sistem charged m...

The previous plan was $25 so does not make sense to be charged $10. How do I bring this up to the moderator?

Thanks for your help guys. Here is the new screenshot with transactions.

The plan seems to be fine, but the phone doesn't work anymore.