Community

timothyfriesen · 05-24-2017

I bought 1 gb data and us talk and text today. The talk and text is not showing in my add one 2 calls used all my long distance today. Please help.

timothyfriesen · 11-12-2016

My plan was supposed to change today. It hasn't and now I have no service. Can one of the moderators please PM so that we can fix? Wife's account is due to change tomorrow and I would like to avoid the same issue.

timothyfriesen · 08-14-2016

@Shazia_K I have sent you a PM with additional information for reactivating my wife's account. Please do so as soon as possible.

timothyfriesen · 08-14-2016

This is a suggestion based on how TekSavvy handles support on the site DSL forums. They have two separate boards there, one for general discussion (and potential user support) and a private board for support given by the company. Would Public Mobile ...

timothyfriesen · 08-14-2016

I pay automatically 90 days at a time. I changed my plan approximately two weeks ago to take advantage of the new 6GB data over 90 days. My plan should have renewed today but it was deactivated instead. I now see an amount owing to Public Mobile of $...

timothyfriesen · 02-17-2018

Thank you for making this decision. Regardless, I hope it wasn't only all the pending CCTS complaints that caused Telus to change their mind about this. Also, did anyone else notice that the lates text wen out with a link to Koodo that then redirecte...

timothyfriesen · 05-24-2017

My issue is that the us talk and text was never applied. The data was. My long distance was purchased previously and used up today instead of the us talk and text.

timothyfriesen · 05-24-2017

I added 40 to my account and purchased 1gb of data and us talk and text as I am in the us right now. I now have a balance of 5 and no us talk and text.

timothyfriesen · 05-24-2017

I added $40 today and purchased us talk and text and 1gb of databases. I now have a balance of $5. I also the 400 minute long distance add on. When I called Canada twice today it seemed to use the long distance very quickly.Can you please add the US ...

timothyfriesen · 11-13-2016

Are there no moderators working this weekend? I PMed both @Shazia_K and @Mary_M yesterday and received no replies. Any other mods I can PM?

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Missing US talk and text

Plan change failed no service

Re: Please reactivate my account

Separate discussion and support boards

Please reactivate my account

Re: A letter from Dave on the infamous $40 for 4GB price change

Re: Missing US talk and text

Re: Missing US talk and text

Re: Missing US talk and text

Re: Plan change failed no service