Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi - just recently I have been having difficulties signing into my account through the phone app. I sign in, enter my password, then get sent the six number code via text; I enter the code, but then am unable to press the "confirm" button below the...
I transferred my number from another provider to public. Everything works except texting. I've rebooted my phone but it still doesn't work. Any help would be greatly appreciated
How can I be a affiliate of this company
I personally am completely dissatisfied with PM - have contacted CS to actually close my account but was told that that's impossible ----- I say they make it impossible to close one's account -- never heard of this before --- Tried to remove my Credi...
My carrier is showing up as public mobile and my iMessage is showing up as verifying. I will not be able to receive any messages from my previous carrier. Which I need to properly switch over.
I have had 9 days of connection issues and cannot get texts from Public on my xxxxxxxxxxxxxxxxxxxxxx line.I want to return to Virgin but I do not get the text notification to allow me to answer yes to the portPlease contact me to help with the portin...
Why when I’m using cellular data my phone is using LTE and not 5G. I’m not able to use the internet
Hi, I want to close my daughter account, she is no longer using it. She is a minor .
Okay so both my wife and I are with public mobile and have like 50 gig each of dataWe are going to florida for 8 days, I'm told that its best to go get a roaming esim like knowroaming who offer 5 gigs in the usa for 15 days for $16Is that what i shou...
Will a travel eSIM work in Europe on my phone?
For my other account with PM the login screen does not recognize my .services as a valid email. I already created my account and could log in last year. This year the email in not considered valid. I tried forgot password and when I click on the ...
My mother in law just switched from PM to a competitor, however, she never kept her account info (Username, what email she used, password) Is there anyway at all she can retrieve this? Aside from canceling the credit card number, what can be done so ...
When I call my home phone from my cell phone, to show who is calling, a location shows up instead of my name. How do I change that?Thanks
transfering my subscription from PM to Freedom Mobile want to transfer my old phone number to new carrier (freedom mobile) but i did not receive SMS confirmation
Serious question. I’m chatting with a CS agent and they keep repeating the same thing. Very bot like scripted responses. Doesn’t answer my questions. Just repeats the same useless information each time. Anyone else have the same experience? Starts ...
How do I get prior phone/text records from a prior account?It is an urgent and timely matter.Thank you.
Can you please send me another one to my house4xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx edited by comptuergeek541: removed mailing address
I've combed the archives for some help to no avail and was hoping to get some expertise to perhaps resolve this,When ever I'm in a shoulder or outskirt area of 5G, I get no data to extremely low (unusable) transmission, with the above noted router - ...
The Public Mobile App on my iPhone displays 1.29GB Used, Last Updated April 9. Today is April 14th. How do I get the app to display current data used as of today?
I have made several requests to port my number from public mobile to Roger’s, but public mobile has not sent me a text. how can I get PM to send me a text?
My eSIM has been deleted so I have no service. How can i port out my number
I am moving to a new service and want to port out my number. The chat bot tells me I will get a text after I put in a request to port out, to confirm it is me and that I do indeed want to port out. However I cannot find anywhere to request the port o...
I know my plan does not include data etc in Europe but can I use my phone there to connect to wi fi? I have sent two messages to public mobile with no response.
Good day,I am looking at a way to keep my number active for the next 3 years that I will be in Europe. I believe that I can achieve this using Fongo, but I want to know when should I do it? Should I do it now, if so what happen to my PM account if th...
Hi I just arrived to Mexico and i cant use my data. What should i do?
Incoming calls from mobile phones is normal. HOWEVER, if it's originating from a local (Edmonton) individual (NOT a doctors office /business) landline, whether it be a number in my contacts or not, the call goes to voicemail with NO record in "rece...
Hi.. I recently bought a new phone and I am unable to use my Randolph Brooks Federal Credit union mobile app on new phone. Never problem on old phone. Went from Samsung galaxy a13 5g to a14 5g. I try and login app on phone or website, and then app t...
I switched my number over from Bell to PM last week. My phone is a Galaxy S20+ and everything went smoothly. It's working great for me. Two days ago, my wife ported her number from Bell over to PM. Her phone is an iPhone 12 Pro Max. She has voice an...
My sons phone is asking for a puk code.We are trying to log into his account but cant remember the passord.his account was blocked for one hours for several times now over the last 2 days.We reset the password by sending the code to the email on file...
Good evening,Last month I joined PM using my son’s referral but I noticed the $10 credit was not applied my second month’s payment. Please advise.
