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[Chalupa_Batman]

I agree @computergeek541 . It's 12:34am in the Philippines right now. 

[Lottielu]

When I googled “What are the hours for Public Mobile support?” this is what I found:

Contacting a Customer Support Agent

You can submit a ticket at any time, and one of our CSAs will respond during operational hours (Monday to Sunday: 9 AM to 10 PM EST).  I’m in Vancouver so I was expecting a response from an agent hopefully 🤞🏻 soon. 

[computergeek541]

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@Chalupa_Batman wrote:

That's where the CS Agents are. Last time I spoke with an CS Agent, she advised me they were in the Philippines. Telus too. 

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Thanks for the information. That must have changed some time in the last few years, as the entire team of CSA was stationed in one place before.

[hTideGnow]

Interesting.  last time I check, it said East Europe

[Chalupa_Batman]

That's where the CS Agents are. Last time I spoke with an CS Agent, she advised me they were in the Philippines. Telus too. 

[computergeek541]

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@Chalupa_Batman wrote:

I agree @computergeek541 . It's 12:34am in the Philippines right now

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That's not where Public Mobile CSAs are, or are you saying that you're doing some travelling at the moment?

[hTideGnow]

HI @Chalupa_Batman  Why Philippines?