Please match $34 for 50gb

[mrsblondee]

I'm creating a thread for us to "petition" PM to match the $34 for 50gb plans that the other carriers are offering. 

Community please share your feedback in the comments! Public Mobile please take notice @J_PM. It's not too late to add a real cyber Monday deal (instead of what you are currently offering). Considering the terrible rollout with the Black Friday deals, this would be a nice move from PM.

Thanks!

[thepaladin68]

🤷‍♂️ Didnt join for rewards. 

[softech]

@thepaladin68 the rewards actually matter.  Price is so low and the plan and prices across mobile providers are pretty much same, the 5% back in points make a difference

and yes, unfortunately good deals are left for new activation is pretty much an industry standard practice with mobile and home internet (pretty mich run by the same companies)

[thepaladin68]

Awards become irrelevant when you are unable to provide customer with services and unable to  retain them due to red tape, officious and bureaucratic policies  

[DennyCrane]

@thepaladin68 Not really. It's been common practice across this entire industry for decades. At least with PM you're not locked in and can leave/change at any time.

They know many won't go through the hassle. I also suspect they know many of us have legacy rewards that bring the price down even further, to a point where it wouldn't make any business sense. But if you come back as a new customer they don't have that additional discounting of legacy rewards to contend with.

[thepaladin68]

Quite ridiculous that Customer Serviceis unable to provide services and retain customers and have them go through the ordeal of cancellation and signing up as new customer. If I have to cancel I would cancel with intention of never coming back 

[DennyCrane]

You're not under contract, you can leave and come back as a new customer.

[888rjw]

Paying $25 a month for the 1gb plan, while new customers get a $24 for 4gb plan....bummer.

[thepaladin68]

Unable to know which settings to change too much hassle 

[thepaladin68]

Connect with customer services I’m sure they have a solution 

[thepaladin68]

Don’t see it at my end but it’s worth looking into if it allows you 

[SimonLal]

Should I just create a new account? I’m new, I joined in August

[SimonLal]

 

Wait I just saw this:

[SimonLal]

😩😩😩

[thepaladin68]

https://x.com/thepaladin68/status/1738360961130488058?s=46&t=XzPN0S-HvqR0-dCX9P_TVQ

[thepaladin68]

Public Mobile should equal to public vote/petition . I’ll see if I can create one on X

[hTideGnow]

sorry @SimonLal  it is official: "No More" Merrier"

https://www.iphoneincanada.ca/2023/12/19/public-mobile-2023-more-merrier-promo

[SimonLal]

Update,

It’s been a few days since I submitted them my request but I haven’t heard from them…

[thepaladin68]

I would like to second that 

[hTideGnow]

hi @Bercor 

you can Check mark the option "Turn ofd notifications " here

https://productioncommunity.publicmobile.ca/t5/user/myprofilepage/tab/user-subscriptions:notificatio...

[Good_Man]

Good move SimonLal !

Qc or ROC ... same with Public 5G and 50 Go.🎅 deal !

[SimonLal]

It depends. If you subscribed to the conversation yes. Otherwise, it’s only when you get a direct answer from someone.

[Bercor]

I am wondering….when somebody replies to a comment…does everybody get a copy? I keep getting responses everyday.

[SimonLal]

Just submitted a ticket

I hope it’s gonna work🤞

[ron_ron]

If you are in Quebec and new subscriber, I would suggest you pm one of the CS agents to help you out on switching the plan.

[SimonLal]

Me too, I’ll leave if they don’t accept it for active customers

[mrsblondee]

But this is QC only...

[mrsblondee]

I would love a good CAN/USA plan for boxing day! 🤞

[SimonLal]

No way

[SimonLal]

I agree

[Good_Man]

I agree 100%. I'm even thinking of changing providers if Public doesn't agree with the $34 for 40 GB or 50 GB plan for an active client!

Good day!