12-29-2023 04:53 PM
Another round of deals for NAO, Totally biased against loyal customer base . Please pass on to your supervisor, manager and marketing team
12-29-2023 05:50 PM
Replied via email, not sure if that shows up in community board
12-29-2023 05:45 PM
@IanP already done ? So did they give you the plan or do you mean done sent message to support ?
12-29-2023 05:37 PM
@IanP Yes because that’s a new activation only plan . You need to choose a plan that displayed in your account as existing customer
12-29-2023 05:06 PM
Thanks.
I am on 25$ 1gb plan. Currently pay 16$.
Wanted to upgrade to the 10gb 29$ black friday but couldn't get on the site. Then the plans under 30$ were for new activation only
12-29-2023 05:02 PM
@IanP Yes your rewards willl stay the same just make package for next renewal and not immediately or you lose money on your correct cycle
12-29-2023 05:00 PM
I think rewards transfer over, do they not
12-29-2023 04:59 PM
I did, this is a copy, hoping others may do same
12-29-2023 04:55 PM - edited 12-29-2023 04:57 PM
@IanP We are just customers like you here in the forum best to have you live heard with support to help drive change
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
adding
How ever if your on old rewards saving $7 every 30 days you can still get the 60GB for $40 and with your $7 off that’s $33 $1 better then the new activation plan 50GB for $34 with 10GB extra data to enjoy ,so your still comming out ahead of the new activation plan does @IanP