At present, payment, whether by phone, voucher or self-serve account, is in multiples of $5.00.
With rewards, rebates, etc., it is inevitable that the vast majority will NOT result in a multiple of $5.00. What is to be done? One solution, which is not practicable, is to accumulate rewards, etc. until they equal a multiple of $5.00. Two other solutions are: 1: Mail a cheque every 3 or 6 months to each customer who has an "odd" amount. This would be prohibitively expensive. 2: Make changes to the PM accounts payable system so that, on a regular basis, the "odd" amount is deducted from the next 30-day billing cycle. If this change were instituted, then the payment system would need adjustment in order to accept amounts that were not multiples of $5.00.
