3G speed plan upgrade option

[nishufan]

Hi guys, 

  I think PM should offer options for those 3G plans customers to upgrade to LTE plan during their services period. If those customers are not satisfied with the 3G speed, they can pay the price difference to upgrade to LTE plan. Of course, PM also can offer couple days free trial for LTE customers to try 3G speed. Give the customer a chance to see the difference between 3G and LTE, then choose what they want. It will improve the customer satisfaction. I believe most customers don't know the real experience between 3G and LTE speed. Thank you.

[rob79]

Public Mobile is PREPAID. You get what you pay for, full stop.

If you're not sure what you need regarding data speed, sign up for a 10 day plan and try it out. No provier (frills or no frills), regardless of price, lets you "try out" a different plan.

[xCameron94x]

With Public mobile being pre paid. This will never happen. You're pre-paying for a service. Its the customers job to do research on everything before a sign up. I did a few weeks worth of research before I signed up for PM. Also research on data speeds helps too. Even Oracle's have posted the difference in speeds

@rob79 there are no 10 day plans anymore

[stonechucker]

@rob79 There are no 10-day plans any longer.  Only 30 and 90.

[ccmak1219]

Totally agree with sugguestion. Still struggling which plan should I choose, as 3G is slow, but LTE is expensive.

Also I think the 3.5G /4G lite plan (original plan) should be given as a choice too.