vouchers

[ninsnows]

i bought 3 vouchers and in total it was $50, what i have to pay for my plan. I tried using them but it says error, like they are not valid. And when i go to pay it says : amount due : $7 , but i want to pay 50$!! what do i do???

[dabr]

---

@ninsnows wrote:

thank you! that worked

when will the internet start working?

---

If you have data in your plan then make sure data is enabled and your phone has the correct APN settings.

Also do a reboot of your phone. 

[ninsnows]

thank you! that worked

when will the internet start working?

[Anonymous]

---

@ninsnows wrote:

i bought 3 vouchers and in total it was $50, what i have to pay for my plan. I tried using them but it says error, like they are not valid. And when i go to pay it says : amount due : $7 , but i want to pay 50$!! what do i do???

---

Sounds like you already have $43 in Available Funds. Maybe just enter one voucher (in 611) and satisfy the $7. Keep the other vouchers for another renewal.

[dabr]

---

@ninsnows wrote:

i bought 3 vouchers and in total it was $50, what i have to pay for my plan. I tried using them but it says error, like they are not valid. And when i go to pay it says : amount due : $7 , but i want to pay 50$!! what do i do???

---

First double check you're entering the PIN information exactly (typos happen).  I understand some vouchers cannot be activated straight away and can take upto a day before you'll be allowed to use them.

You can also try dialling 611 and see if you can make the payment that way.

[GinYVR]

@ninsnowsTry entering them via 611