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gbautist · ‎02-27-2021

Recently signed up with public mobile. Voicemail was setup by calling my number directly. However, when i press the "voicemail" button on my iphone 8 it doesn't transfer to voicemail. It shows up as an "error". I can still check voicemail via calling my own number.

How do i program my iphone "voicemail" button to go to voicemail?

Any suggestions?

cellphoneuser1 · ‎02-27-2021

@gbautist wrote:
Recently signed up with public mobile. Voicemail was setup by calling my number directly. However, when i press the "voicemail" button on my iphone 8 it doesn't transfer to voicemail. It shows up as an "error". I can still check voicemail via calling my own number.

How do i program my iphone "voicemail" button to go to voicemail?

Any suggestions?

Restart phone but you proabably already tried that. Network can push the number to your sim card. Moderators can arrange it.

esjliv · ‎02-27-2021

@gbautist wrote:
Recently signed up with public mobile. Voicemail was setup by calling my number directly. However, when i press the "voicemail" button on my iphone 8 it doesn't transfer to voicemail. It shows up as an "error". I can still check voicemail via calling my own number.

How do i program my iphone "voicemail" button to go to voicemail?

Any suggestions?

@gbautist ensure your phone is updated with the latest software.

Voice mail features help article for your info.

https://www.publicmobile.ca/en/on/get-help/articles?category=phones&subcategory=voicemail-features