@Jamie519 - Please contact CS_Agent for assistance on regaining access to your account:
⬇️ Click the link for an Agent * ⬇️
https://urlshortner.tiia.ai/xYpc_I
If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
* - CS_Agent will typically get back to you within 48 hours. * CS_Agents are at load due to iMessage activation issues so it may take longer than 48 hours. * They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages
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And you may experience an issue with updating payment info, so please buy a Voucher from anywhere listed here or at recharge: https://www.publicmobile.ca/en/ab/payment-voucher
The physical ones will look like this:
And load it up using *611, 1-855-4PUBLIC or in My Account in the "Payments" menu.
