update credit card

[Ro-gomes]

Hi, I'm trying to update my  credit card information. but when they send me a verification code, they are sending for a different number that ends with ******427

My phone ends with ***4251

So I'm not able to access

[hTideGnow]

hi @Ro-gomes 

on that security code screen, click Didn't receive code and then Send email to receive the code via email

If same, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[will13am]

@Ro-gomes , if you click did not receive code, you will be given the option to send the 2FA to email.  Once you get into the account, be sure to check and update the eversafe settings.  That is where 2FA code information is stored.