unable to download e sim

[Jolu]

I have been unable to download my e sim.  I cannot log in to my account because I have no service so cannot get the verification code that Public is sending to my cell number. 

[hTideGnow]

HI @Jolu 

you can submit ticket with agent and ask them to re-send you the QR code

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Jolu 

if you have a new activation, you should have the eSIM QR code on the Welcome email