transfer number problem

[Jade9]

Hello,

I want to connect public mobile with my old number.

I want to use my cell phone number as my existing number.
My number is xxx-xxx-xxxx.

They said they sent a 6-digit code to my Fido number xxx-xxx-xxxxx as the last step, but I never received the 6-digit verification code.

What should I do? Please help me

Thank you

edit:  phone number redacted by will13am.  Please do not post personal information in the public forum.

[Jade9]

Thak you

[Handy1]

@Jade9  I’ll send you the porting team number private message and they can give status update on the port or re trigger it if needed 

[will13am]

@Jade9 , there is a porting team phone number in the link below that you can call to get support on completing the number port.

https://community.koodomobile.com/tips-tricks-troubleshooting-232914/phone-number-transfer-error-781...