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transfer number by mistake

Arzoo_khan1
Great Neighbour / Super Voisin

Hi I have enterd a wrong number to shift from bell to Public mobile,

now my account i cant proceed , system asking the code which was sended to wrong number  So i want to register for new sim number  plz reply

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Arzoo_khan1 

you can ask porting team to confirm or update the porting details.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call tomorrow morning as it is now closed

 

BKNS27
Mayor / Maire

@Arzoo_khan1 

It won’t port the wrong number unless the owner of the number replies to the text confirming with YES they agree to port out. 
Also, they must have to right carrier SIM to get the text.

So porting your correct number. You need to click contact a CS_Agent to help you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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