topped up account on March 24 but it is telling me that service is suspended

[cyprus]

topped up my account on March 24 but now it is telling me account suspended.  What is happening

[BKNS27]

@cyprus 

Please note that everyone account is suspended on the day before your renewal date. 
You should still have service until top-up is completed then it will change to subscribed account.

[fixin]

@cyprus - Go to My Account > Payments > Manage Subscription, and turn the switch on.

On mobile app it is different - Go to Subscription > Manage Renewal > Press on "Subscribe."

[Yummy]

Do you mean you only added $ to your account?

Maybe autopay failed. Check your account to see if $ has been used to pay your bil.