@softech
Nobody seems to be working to do that. I am unsure whose responsibility it is to take over @J_PM 's duties while she is away but it seems like pretty poor planning on pm managements side to launch an entirely new community forum that had the bare minimum of beta testing performed with little or no regard to implementing any feedback they did recieve and have no one representing pm liaisoning with the community to ensure customer support levels are maintained to a reasonable standard.
This is problematic just in its own. But slam both customer support and the community with a nonfunctioning but highly touted Chatbot ticket chucker and a colossal autopay fake out failure with no announcement, nary any second hand info passed onto the oracles to at least inform the regulars and unlike the old forum where an unofficial announcement thread could at least be kept front and center on the landing page by replies to alert those signing in with their common issue that it was a glitch for most instead of separate threads with the exact same problem flooding the community like an atmospheric river hitting a BC flood plain.
And for good measure let's have a few members continue to post on every thread several times over how to erroneously contact customer support thru Simple--simon at the moment and then send every customer to use private messages in order to ask the CSA's to also solve issues including neighbour's not wearing masks, barista coffee order errors, messy roommates and vaccine booster appointnents.
Wow what a wacky week it was.....wait.....we will wake Wednesday wishing we were wondering when will we wash away a woefully weak website.......won't we....? we won't? ...why?! why?!
