2 weeks ago - last edited 2 weeks ago by computergeek541
my phone was stolen. I can't report it because when I login into my account its asking me to confirm my account via email code, which I do. then asked for a eversafe code sent to my cell number (which is stolen). Help
2 weeks ago
@Meillyn wrote:i received the code via email, it then asked for a further code through ever safe sms
i received the code via email, it then asked for a further code through ever safe sms
Just use link provided by @hTideGnow to message Customer Support for their help.@
@hTideGnow wrote:HI @Meillyn so, the code was never sent to your email address?anyone you can ask support agent to help to suspend your account first. please submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
HI @Meillyn
so, the code was never sent to your email address?
anyone you can ask support agent to help to suspend your account first. please submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
give them as much account info as you can, ie: ph #, acct # if you have it, name on acct, PM pin #..etc.
