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setting up account

0501
Great Neighbour / Super Voisin

cannot remember my 4 digit code...can you help me re-set?

1 ACCEPTED SOLUTION

Accepted Solutions

JK8
Mayor / Maire

@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Contact a Moderator (Public Mobile representative) for assistance.
 
  • You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

View solution in original post

3 REPLIES 3

JK8
Mayor / Maire

@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Contact a Moderator (Public Mobile representative) for assistance.
 
  • You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.


@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


This account PIN is sent to you by Public Mobile in a text message shortly after activation. If you're still using the same device, it might still be there if it was never deleted.

RosieR
Mayor / Maire

@0501 wrote:

cannot remember my 4 digit code...can you help me re-set?


Hi @0501 how did you activate your sim card?  If you activated in-store, your 4 digit code was sent to you by text.  If you activated online, then you chose the 4 digit code.  Think, what it could be?  Since you just created your community account, you must have activated recently.

 

May we ask why you need your 4 digit code so soon?  

 

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