send /receive SMS problem

[Julietz]

I am able to receive calls and call others since porting from Roger’s to Public mobile 
But I am still not able to Sent/Recieve SMS after 7 hours

[softech]

@Julietz over the last weekend, PM seems to have text problem with new activation.  But support can fix it quickly, you just need to engage them by  open ticket with them 

Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" 
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there