cancel
Showing results for 
Search instead for 
Did you mean: 

"primary" and "personal" numbers - think i deleted the wrong one

Kitty1313
Great Neighbour / Super Voisin

So i just purchased an eSIM and the set up all went flawlessly - except that it asked me if I wanted to use my "primary" or "personal" number for my contacts...it said i could change this later so i just picked one....finished set up. So then i go to send a text (after receiving multiple texts saying that everything was successful and even Telus texted to confirm transfer of my number) and the text wouldn't send (however, I did receive a text from the same person) so i kept trying to change it from primary to personal and it wasn't working. so i went into settings and deleted the "personal" one and now it seems like I've lost my eSIM! is there any way to get this back? Have I just lost my number that i've had for like 16 years?!?!?! 

 

edited by computergeek541: as per terms of service, inappropriate language has been removed

1 REPLY 1

Handy1
Mayor / Maire

@Kitty1313  Please submit ticket with support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.