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porting phone number wasn't completed

3m1l
Great Neighbour / Super Voisin

my rogers provider said my porting request wasn't successful and I need to redo request again, so how should I do this?

3 REPLIES 3

BKNS27
Mayor / Maire

@3m1l 

You will need to open a ticket with a moderator as noted @Spudster and @computergeek541 

Spudster
Deputy Mayor / Adjoint au Maire

@3m1l 

 

To re-initiate the port, click here: https://urlshortner.tiia.ai/Lc9xk8


@3m1l wrote:

my rogers provider said my porting request wasn't successful and I need to redo request again, so how should I do this?


You'll need to open a ticket to the moderators by going to: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

After opening that link, type in "port request". 

 

Porting cannot be re-attempted from your Public Mobile self serve account because the previous attempt would mean that Public Mobile has already assigned that phone number to your account.

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