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phone usage

nancyma8
Great Neighbour / Super Voisin

I received a text Sept 10 indicating that I have 10 minutes left on my 100 minute plan (period Aug28-Sep27). My outgoing calls to date total about 3 minutes for that period as I rarely dial out. How do I resolve this?

10 REPLIES 10


@nancyma8 wrote:

Today it shows 94 minutes used and 4 remaining


You meant this is what shown on the Overview Tab?

 

How about the Usage history you added up?

 

Keep in mind, if you try to add up the usage history, always round up the minutes.  A call that is 1:01 should be counted as 2 minutes

 

 

also ,  checking voicemail form your cell also count towards the 100 minutes

 

And .. did you check Plan Details?  does unlimited incoming calls included?  if not, you will have to add the incoming calls as well.  Old 100 min plan might not include incoming calls