2 weeks ago
Hi There, I have been overcharged, My regular monthly payments are $19 after deducting the rewards but this time it was $26.25. I don't know why? Maybe the rewards were not applied this time. Please fix this ASAP.
Solved! Go to Solution.
2 weeks ago
HI @Andrewlzj1
we had a choice for around 2 years. They finally say enough of that and decided to move us all to Public Points
2 weeks ago
I do not think PM gives us a choice ... but just a notice ... like it or not
2 weeks ago
@akshay_gandhi12 wrote:How can I move back from public points. i have never subscribed for them?
HI @akshay_gandhi12 sorry, you cannot. The old rewards system is gone. Everyone is on Public Points
2 weeks ago - last edited 2 weeks ago
Fully agree, but their move is not negotiable.
All on legacy rewards are being switched.
Yah, it sucks!
2 weeks ago
We are all going to earn Public Points now and no longer getting the rewards discount
You will pay more now, but you will get Public Points back
2 weeks ago
How can I move back from public points. i have never subscribed for them?
2 weeks ago - last edited 2 weeks ago
PM retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points
2 weeks ago - last edited 2 weeks ago
You’ve been moved to Public Points
This means you’re charged the full amount every month and you build up points, which you can then exchange for dollars off your bill one it reaches 15 points.
Here’s an FAQ:
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points