not recieve a SIM .

[Khanhlechau65]

I brough a Sim card on 2 Aug, 2022 , my authorization code # 310536 but i didn't recieve

 Please check , why a SIM not coming and send me a ticket thank's

    kevin

[BKNS27]

@Khanhlechau65 

PM will take 3-10 days to ship your SIM out and up to 2 weeks for Canada Post to deliver it.

[Yummy]

You should receive SIM from PM within 3 weeks. Unfortunately PM's process is a little bit slow but you will get SIM eventually unless mail get lost. You can always inquire with agent but reply will be the same: It is in a mail...

[Timer]

@Khanhlechau65 

take a look for info about  SIM card (publicmobile.ca)

contact support team by CS_Agent  with your order #.

[softech]

@Khanhlechau65   It could take as many as 3 weeks for PM to ship the SIM card.  Yes, it is long and not good

You can open ticket with PM support  and ask them for order status.  Message them with your order #

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there