@Debster119 did you just activated yesterday? I think you need to open ticket with PM to confirm your activation status
To open a ticket with Customer Support Agent, click on the Bubble or directly at : https://publicmobile.ca/chatbot, try this to get to ticket opening faster:
click "Activation isn't working"
click "Other/Error code 821"
click "Contact Us"
Click "Click here to submit a ticket"
you will then direct to another page to open ticket.
There, you will be prompted to enter COMMUNITY Login (NOT My Account/Self-Serve) to validate your identity,
After ticket successfully opened, keep checking your Community inbox (envelope icon on top right) CS Agent will communicate with you there
If you have problems submitting a ticket, you can also send a private message to CS_Agents (but this can take longer):
@Debster119 : Can you check for which type of network you're connecting to. Set it to things like LTE/4G and WCDMA/UMTS/3G. If it's set to GSM only then that won't work. Then check for whether your network is set to automatic. Go in there and search for and find Public Mobile and connect to it after you've set the above network type.
correct, no phone calls either.
& when I try to register on Public it keeps saying ....Unable to connect, try again later
do you can test your SIM card in another device, to you can know the issue from SIM card or your device...
or you can Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,