no internet

[Debster119]

How do I make sure everything is set up right? 

When I use my phone for ANYTHING but Facebook.. 

I get the message NOT REGISTERED ON NETWORK??

Please Help 

TYIA

[will13am]

@Debster119 , if your are able to use mobile data even on just one app then it's working.  Is it possible that apps are being blocked from using mobile data?  What model of phone are you using?

[hTideGnow]

@Debster119   your other apps working too?  Like Browser, Google Map , etc.

[Debster119]

yes they work only when I am in my house when i leave the house my phone does nothing but use camera or video

[Debster119]

Samsung galaxy 10

[hTideGnow]

Look like your Mobile data is not setup yet.. Something to do with APN

what model is your phone?

Was it working with another provider before/

[hTideGnow]

Galaxy 10 certainly work on PM

You sure you didn't disable Mobile Data?  ?  Make sure it is enabled.

Also, what is showing on APN

?

Try a network reset

and this is the APN setting for PM

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

[computergeek541]

---

@Debster119 wrote:

How do I make sure everything is set up right? 

When I use my phone for ANYTHING but Facebook.. 

I get the message NOT REGISTERED ON NETWORK??

---

Not registered to network is a message that means that you're not conected to the mobile network.  This can be because the wrong network is selected, there's no service (ex. not activated or cancelled), or this can sometimes happen when there's a network problem.   Can you try reselected the automatic network selection option to see what happens?

[computergeek541]

---

@hTideGnow wrote:

Look like your Mobile data is not setup yet.. Something to do with APN

what model is your phone?

Was it working with another provider before/

---

APN settings not being set wouldn't preent the connection to the cellular network  APN settings also wouldn't affect phone calls or text messages.

[Debster119]

where would I find that?